Change and Communications Lead

Full Time Fixed Term Position - Until November 2027

Band 7 - Salary Range $106,626 to $119,182 per annum + 11.5% Super + ADO

Salary offered will depend on level of skills and experience.

About Melton City Council

The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality - one of the fastest developing in Australia. Our organisation strives to provide our community with state-of-the-art amenity and facilities, engaging health and wellbeing options, and support to become active members of our Lifelong Learning City.

We invest in innovation, offering professional and personal development, and generous leave and flexibility to staff, while also fostering a collaborative and inclusive culture. You’ll be able to work close to home in a dynamic setting featuring cafes and retail options set amongst heritage buildings and open green spaces.

The Opportunity

At Melton City Council, we are dedicated to creating a vibrant and liveable city for everyone. As part of the Technology team, you will be key to help deliver the Technology Change Program (TCP).

In this role you will be responsible for leading, developing and delivering clear, engaging, and targeted communications to support the Technology Change Program (TCP) objectives.

This role works closely with program team, stakeholders, and change managers to ensure considered and effective messaging, stakeholder engagement, and ultimately adoption of program initiatives.

Key Responsibilities

• Lead, develop and implement targeted communication plans that align with the TCP goals and stakeholder needs.
• Develop clear, concise, and tailored messages about the changes being implemented.
• Update stakeholders, including leadership, employees, and other relevant parties with regular updates and reports on communication activities and stakeholder responses.
• Monitor and adjust communication plans based on feedback and the TCP program developments.
• Develop engaging visual and written content for various communication channels. This may include emails, newsletters, intranet content, FAQs, presentations, reports and memos.

To view the Position Description, click here.

About you

To be successful in this role you will have the following:

• Tertiary qualifications in Communications, Public Relations, Marketing, or a related field and extensive experience in a similar communications role (internal/external communications, PR, or media relations).
• Demonstrated ability to work collaboratively with diverse stakeholder groups including executives and project teams, to build and maintain relationships across different departments and organisational levels.
• Proficiency in communication tools such as Microsoft Office, SharePoint, email platforms, and design tools (e.g., Canva, Adobe Creative Suite).
• Experience and Understanding of the dynamics of change in local government, including employee resistance, cultural shifts, and how change affects different levels of the organisation.

Culture and Values

Our vision for our community is to be: "A vibrant, safe and liveable city accessible to all" and that means there’s a place here for you too. Our organisational values represent us as an established growth Council and the values are reflected in everything we do; our decision-making, our actions and our service provision to the community. Council has a diverse and vibrant organisation and we’d love to have you join us to help shape a city for the future.

We are Vibrant MELTON. Our values are:

• Motivate
• Empower
• Lead
• Trust
• Open
• Nurture 

Benefits

There are a number of great reasons why our people love working at Melton City Council: 

Staff Benefits | Melton City Council

• 13 ADO's (Accrued Day Off) per year*
• 5 weeks annual leave*
• Flexible Working Hours
• Extensive Career Development & Leadership Programs
• 16 weeks Paid Parental Leave (Super is paid during parental leave)* 
• 3 weeks Paid Secondary Carer Leave*
• Family Room available including Breastfeeding Facilities - Australian Breastfeeding Association
• Wellbeing initiatives
• Subsidised Uniforms

*Eligible for Full Time positions or Part Time positions Pro Rata and Fixed term positions eligible after 12 months of employment. 

How To Apply

If you require further information about the position, please contact Penny De Maria, Senior Change and Engagement Analyst by emailing Penny.DeMaria@melton.vic.gov.au.  

Applications must include a Resume and address the Key Selection Criteria outlining your suitability to the role. To address the Key Selection Criteria, you will need to write short statements explaining how you meet the criteria, or how you demonstrate the capability. We encourage you to keep your responses concise. 

To be eligible for employment at Melton City Council you must be legally entitled to work in Australia.

All successful applicants will need to undertake pre-employment requirements including but not limited to a satisfactory criminal history record check. Successful applicants must be able to comply with any COVID-19 Public Health Orders applicable to Local Government employees.

We strongly encourage job applications from Aboriginal and Torres Strait Islander people, people with disabilities, LGBTIQA+ and people from culturally diverse backgrounds. If selected for an interview and you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance.

Melton City Council is committed to being a child safe organisation and has Zero tolerance for child abuse. Melton City Council is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is at the centre of our everyday thinking and service delivery.