Revenue Officer

Full Time Permanent Position

Band 4 - Salary Range $72,119 to $76,460 per annum + 11.5% Super + ADO

Salary offered will depend on level of skills and experience.

Why join Melton City Council?

Melton City Council is proud to serve one of Australia’s fastest-growing and most diverse communities. We are a forward-thinking local government committed to creating a city where everyone feels welcome, supported, and empowered.

As a Council, we are driven by innovation, inclusion, and excellence. We deliver high-quality services and infrastructure, promote lifelong learning, and champion health and wellbeing across our municipality. Our team plays a vital role in shaping a vibrant, sustainable future for our residents.

Working with us means being part of a collaborative and inclusive culture that values your growth. We offer:

• Professional and personal development opportunities
• Generous leave entitlements and flexible work arrangements
• A dynamic workplace close to home, surrounded by heritage charm, green spaces, and modern amenities

Join us and help build a city that thrives—where your work makes a real difference every day.

The Opportunity

An exciting opportunity has arisen at Melton City Council for an energetic and self-motivated person to assume the role of Revenue Officer at one of the fastest growing and exciting regions in Australia.

Key Responsibilities

This position will be responsible to provide a high level of administrative assistance and support to the rates department and ratepayers. In addition, you will have absolute attention to detail and a genuine flair for providing exceptional customer service. You will also have excellent communication skills, both written and verbal. You will enjoy the dynamic and evolving environment and thrive on being a resource point for the Council.

To view the Position Description, click here.

About you

To be successful in this role you will have the following:

• Post-secondary qualification in administration (below diploma level) plus some experience in an administrative role or relevant experience working in a revenue environment.
• Experience in the operation of a variety of Windows based applications and databases.
• Demonstrated ability to use initiative to solve problems and prioritise workloads to achieve work targets.
• Well-developed customer service skills for face to face, telephone and email interactions.

Culture and Values

Our vision for our community is to be: "A vibrant, safe and liveable city accessible to all" and that means there’s a place here for you too. Our organisational values represent us as an established growth Council and the values are reflected in everything we do; our decision-making, our actions and our service provision to the community. Council has a diverse and vibrant organisation and we’d love to have you join us to help shape a city for the future.

We are Vibrant MELTON. Our values are:

• Motivate
• Empower
• Lead
• Trust
• Open
• Nurture 

Benefits

There are a number of great reasons why our people love working at Melton City Council: 

Staff Benefits | Melton City Council

• 13 ADO's (Accrued Day Off) per year*
• 5 weeks annual leave* 
• Genuine Flexible work options
• Additional $500 per annum pro rata superannuation for female employees over the age of 45
• Extensive Career Development & Leadership Programs
• Access to the Local Government Employee Health Plan (GMHBA) with exclusive benefits
• 16 weeks Paid Parental Leave (Super is paid during parental leave)* 
• 3 weeks Paid Secondary Carer Leave*
• Wellbeing initiatives

*Eligible for Full Time positions or for Fixed term positions eligible after 12 months of employment. 

How To Apply

If you require further information about the position, please contact Madeleine Spicer, Acting Revenue Team Leader on 9747 7297.

Applications must include a Resume and address the Key Selection Criteria outlining your suitability to the role. To address the Key Selection Criteria, you will need to write short statements explaining how you meet the criteria, or how you demonstrate the capability. We encourage you to keep your responses concise. 

To be eligible for employment at Melton City Council you must be legally entitled to work in Australia.

All successful applicants will need to undertake pre-employment requirements including but not limited to a satisfactory criminal history record check. Successful applicants must be able to comply with any public health orders applicable to local government. 

We strongly encourage job applications from Aboriginal and Torres Strait Islander people, people with disabilities, LGBTIQA+ and people from culturally diverse backgrounds. If selected for an interview and you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance.

Melton City Council is committed to being a child safe organisation and has Zero tolerance for child abuse. Melton City Council is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is at the centre of our everyday thinking and service delivery.