Facility Service & Support Officer

Full Time, Fixed Term Position
October 2026 to February 2027

Band 4 - Salary Range $74,283.18 - $78,754.27 + 12% Super
and + ADO

Salary offered will depend on level of skills and experience.

Why join Melton City Council?

Melton City Council is proud to serve one of Australia’s fastest-growing and most diverse communities. We are a forward-thinking local government committed to creating a city where everyone feels welcome, supported, and empowered.

As a Council, we are driven by innovation, inclusion, and excellence. We deliver high-quality services and infrastructure, promote lifelong learning, and champion health and wellbeing across our municipality. Our team plays a vital role in shaping a vibrant, sustainable future for our residents.

Working with us means being part of a collaborative and inclusive culture that values your growth. We offer:

• Professional and personal development opportunities
• Generous leave entitlements and flexible work arrangements
• A dynamic workplace close to home, surrounded by heritage charm, green spaces, and modern amenities

Join us and help build a city that thrives—where your work makes a real difference every day.

The Opportunity

An exciting opportunity has arisen for an experienced and motivated individual to join the Recreation and Facility Activation Business Unit as the Facility Service & Support Officer. The City of Melton is the fastest growing municipality in Australia and home to a vibrant and diverse community.

Reporting to the Coordinator Leisure Centres, this position plays an important role in helping to deliver and enhance the health and wellbeing of residents in the City of Melton.

The Facilities Service Support Officer is responsible for building relationships with key stakeholders to develop opportunities to activate the indoor sport stadiums within the City of Melton.   This role will also support the provision of a range of accessible indoor recreation programs and initiatives that encourage participation consistent with Council’s strategic priorities.

We are looking for someone who has a high level of professional customer service techniques and communication skills, an understanding of Occupational Health & Safety, and who is well organised to support the daily operations of Council’s indoor stadiums.

Key Responsibilities

To view the Position Description, click here.

About you

This position requires a highly motivated and enthusiastic person that can gain co-operation and maintain genuine relationships with tenants, members of the public and internal stakeholders.

To be successful in this role you will have the following:

• Has post-secondary qualifications with on-the-job training or lesser qualification with experience in the provision of high-level customer service.

• Experience in maintaining administrative systems and word processing duties are essential.

• Current valid Victorian Driver’s Licence.
  
  
• Must hold or be able to obtain an Employee Working with Children Check.

Culture and Values

Our vision for our community is to be: "A vibrant, safe and liveable city accessible to all" and that means there’s a place here for you too. Our organisational values represent us as an established growth Council and the values are reflected in everything we do; our decision-making, our actions and our service provision to the community. Council has a diverse and vibrant organisation and we’d love to have you join us to help shape a city for the future.

We are Vibrant MELTON. Our values are:

• Motivate
• Empower
• Lead
• Trust
• Open
• Nurture 

Benefits

There are a number of great reasons why our people love working at Melton City Council: 

Staff Benefits | Melton City Council

• 13 ADO's (Accrued Day Off) per year*
• 5 weeks annual leave* 
• Genuine Flexible work options
• Extensive Career Development & Leadership Programs
• Access to the Local Government Employee Health Plan (GMHBA) with exclusive benefits
• 16 weeks Paid Parental Leave (Super is paid during parental leave)* 
• 3 weeks Paid Secondary Carer Leave*
• Wellbeing initiatives

*Eligible for Full Time positions or for Fixed term positions eligible after 12 months of employment. 

How To Apply

If you require further information about the position, please contact Trudy Martin, Coordinator Leisure Centres on 0412 453 025.

Applications must include a Resume and address the Key Selection Criteria outlining your suitability to the role. To address the Key Selection Criteria, you will need to write short statements explaining how you meet the criteria, or how you demonstrate the capability. We encourage you to keep your responses concise. 

To be eligible for employment at Melton City Council you must be legally entitled to work in Australia.

All successful applicants will need to undertake pre-employment requirements including but not limited to a satisfactory criminal history record check. Successful applicants must be able to comply with any public health orders applicable to local government. 

We strongly encourage job applications from Aboriginal and Torres Strait Islander people, people with disabilities, LGBTIQA+ and people from culturally diverse backgrounds. If selected for an interview and you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance.

Melton City Council is committed to being a child safe organisation and has Zero tolerance for child abuse. Melton City Council is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is at the centre of our everyday thinking and service delivery.